Order Issues

FREE packaging design service with orders $1,000+ (when ordered within 30 days of design completion)

Have questions or concerns about your order? Discover solutions and next steps to find answers and resolve issues.

Learn how you can change the wind direction after placing your order.

Learn how to find out the status of your custom order.

Learn how you can hold your order after placing an order.

What should you do if your order has been shipped to the wrong address.

Learn how to manage missing bleeds in your artwork and why it is important.

Learn how you can check the status of your refund.

Still have questions?