Willowpack Shipping and Pickup | Commonly Asked Questions

FREE packaging design service with orders $1,000+ (when ordered within 30 days of design completion)

Pick Up and Shipping

Find out more about our shipping and pick up policies

Unfortunately we do not ship to PO boxes at the moment.

What should you do if your order has been shipped to the wrong address.

Learn how you can change to faster shipping after placing your order.

What should you do if you did not receive your package.

What should you do if you have a damaged box, empty box or missing items.

You will be informed about the box sizes and weight when your order is shipped.